Family Resource Coordinator voluntary service/United States/535972/Family Resource CoordinatorFamily Resource CoordinatorWashington Autism Alliance & Advocacy (WAAA)<p> <strong><u>Family Resource Coordinator Description:</u></strong> WAAA Family Resource Coordinators support families affected by autism and other developmental disabilities, by providing emotional support, resource coordination, and care navigation across multiple systems. WAAA serves families statewide, and the Family Resource Coordinator must be able to learn and identify appropriate resources for families and maintain our online resource directory. Training and shadowing opportunities are provided. </p><p> <strong><u>General Family Resource Coordinator Duties: </u></strong><br> <strong>Direct Parent Support and Advocacy - 60%</strong> <ul> <li>Actively participate as a case manager to WAAA members who require parent support, resource coordination, and care navigation;</li> <li>Assess family needs. Family Resource Coordinators will serve as a knowledgeable source of community resources and are often the families first point of contact with WAAA; </li> <li>Make necessary contacts in order to review pertinent family information and discuss case with appropriate stakeholders and team members;</li> <li>Make appropriate referrals (both internal and external) and follow up with families on a timely basis over phone, email, and in-office appointments; <li>Complete accurate, professional, and person-centered documentation of member profiles, intakes, and contact records; </li> <li>Possess, or be willing to learn, "professional behavior" elements (e.g.) ability to work with people, ability to clearly communicate with people, maintain confidentially, engage in respectful interaction;</li> <li>Possess good interpersonal skills;</li> <li>Exhibit qualities of dependability, empathy, genuineness, respect, and maintain a positive and supportive attitude;</li> <li>Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs;</li> <li>Utilize personal and professional life experience to provide peer support to parents/caregivers;</li> </ul> </p><p> <strong>Community Outreach - 15% </strong> <ul> <li>Complete tasks as assigned to assist in coordinating social programs, Supporting Parents of Autism, Friendship Matters, Aspire Girls, and Gift of Time; attend as schedule permits;</li> <li>Attend weekend resource fairs and events with other WAAA team members as schedule permits;</li> </ul> </p><p> <strong>Administrative - 25% </strong> <ul> <li>Participate as a team member at WAAA;</li> <li>Maintain WAAA's online resource directory; </li> <li>Manage Special Education Parent Partners appointment calendar;</li> <li>Help with side administrative projects, including CRM/case management data entry, as schedule permits;</li> <li>Pay close attention to detail;</li> <li>Complete all paperwork, including but not limited to time sheets, mileage forms, and correspondence in an organized, accurate and timely fashion.</li> </ul></p><div class="ExternalClass2C370DC4BFA241D3AD79E80460AD7092"><p> <strong>Qualifications</strong><br> Education: <i>Preferred </i>Bachelor's degree in social work or human services field or related degree; possess a baseline knowledge of autism and other developmental disabilities; </p><p> Experience: Experience working with children and families affected by autism or other complex healthcare needs is a plus; one year experience working or volunteering in a related social service organization; preferred to have experience with care and/or resource coordination;</p><p> Possess a positive attitude, a commitment to social justice, sincerity, a willingness to help others, an outgoing personality, and be comfortable meeting new people on an ongoing basis. </p> </div>



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